B2B Specialist
Posted by POC on 11/10/2021
Job Basics
Industry Sector: Bike, Lifestyle, Outdoor, Snow
Job Categories: Customer Service, Design - Web
Company Type: Accessories, Apparel/SoftGoods, HardGoods/Equipment, Recreation, Retail
State: UT
City: Park City
Country: United States
Required Experience: 3 - 5 years
Contact Name: Lizzy Smith
Contact Phone: 4356401911
Job Type: Full Time
Salary: $50 - $55,000.00
Required to Relocate: Yes
Required to Travel: No
Employee May Telecommute: No
Job Seeker Must Live Within: 25 miles
Job Description & Requirements
B2B WEB SPECIALIST
COMPANY BACKGROUND_
POC is a leading manufacturer of helmets, eyewear, body armor, apparel and accessories in snow sports and cycling. Our mission is to ‘Protect lives and reduce the consequences of accidents for athletes and anyone inspired to be one.’ We are driven by a crystal-clear vision to provide optimized personal protection and safety through developing products of unquestionable quality and relevance.
Position Summary_
The Business 2 Business (B2B) Specialist is an important
position in the oversight and execution of POC’s B2B presentation. Candidates
for this position need to have a deep understanding of consumer online
engagement, revenue optimization strategies and great attention to digital data
management. This employee will be responsible for the day-to-day oversight,
analysis implementation and optimization recommendations for the POC North
America B2B website. Candidates for this position must be able to compile,
analyze and draw conclusions in real-time to drive improved brand presentation
and sales efficiency. The B2B Web Specialist will play an important role in the
development of POC’s North American wholesale business unit and achieving the
outlined targets. This person serves as an ambassador to
the brand through the ability to confidently speak on POC’s mission, vision,
the products we build along with an in-depth understanding of all product to
guide end consumers into the correct product for their preferred sport.
This position reports to the North American Customer Service Manager.
This position is located in Park City, Utah.
POSITION RELATIONSHIPS_
Reports to: Customer Service Manager
Directly Supervises: POC’s B2B Platform
Number of Direct Reports: None
Key Internal Customers: Managing Director, National Sales Manager, Dealer Services Team, Logistics, Finance, Marketing, Sales Coordinator
Key External Customers: Wholesale accounts, POC’s sales representatives
RESPONSIBILITIES:
· Ownership of all aspects of the B2B platform content and dealer engagement performance within North America.
· Develop a content calendar, 3 month rolling sales plan initiatives, wholesale updates, newsletter, promotions, and calls to action.
· Collaborate with IT and stakeholders to develop additional B2B functionalities.
· Ongoing training of internal and external users on B2B functionality.
· Evaluate B2B audience analytics and merchandising performance, present optimization recommendations to North American Customer Service Manager.
· Implement marketing assets for brand storytelling outreach.
· Optimize brand and product presentation through digital merchandising.
· Utilize marketing assets to drive connectivity between brand storytelling and product purchase opportunities.
· Assist Customer Service Manager and IT department in development of additional B2B functionality.
· Work with sales and marketing to ensure the B2B is up to date and engaging.
· Work with ERP (Microsoft Dynamics AX) to make sure that the information on the B2B is accurate and shows appropriate product information.
· Load product and lifestyle images and pricing.
· Maintain sales assets and the brand content hub.
QUALIFICATIONS
EDUCATION
· Bachelor’s Degree or equivalent experience.
WORK EXPERIENCE
· Min: 3-4 years B2B or e-commerce experience
SKILLS AND GENERAL EXPERIENCE
· Sales focus with a strong service mindset, highly organized, problem solver, efficient, proactive, energetic
· Experience with ERP systems, Microsoft Dynamics AX preferred.
· Detail oriented.
· A professional and positive attitude.
· Ability to work independently, as well as part of a team, on multiple projects at once.
· Experience managing digital content.
· Proficient in Microsoft Office Applications including Word, Outlook, PowerPoint and advanced Excel skills.
· Travel: 0-5%. Domestic & international. Must have a valid passport and driver’s license.
· Ability to work nights and weekends when needed.
· Note: This employee may be requested to follow other job-related instructions and to perform other job-related duties, subject to all applicable state and federal laws.
If interested, please email USA_HumanResources@pocsports.com with
your resume and cover letter.
About POC
POC, a leading manufacturer of helmets, eyewear, body armor, apparel and accessories in snow sports and cycling, was founded in 2005 in Sweden.
With a mission to ‘Protect lives and reduce the consequences of accidents for athletes and anyone inspired to be one’ POC has a crystal clear vision to provide optimized personal protection and safety through developing products of unquestionable quality and relevance.
Creating products forged in safety and innovation is at the heart of POCs approach, be it for an elite athlete, weekend skiers or a daily bike commuter. It’s an approach that has led to over 60 international safety, design and innovation awards, including the prestigious bike industry ‘Brand of the Year’ award.
