Customer Service Specialist
Posted by Astis on 08/05/2022
Job Basics
Industry Sector: Lifestyle, Outdoor, Snow
Job Categories: Customer Service
Company Type: Accessories, Apparel/SoftGoods
State: CO
City: Vail
Country: United States
Required Experience: 1 - 3 years
Job Type: Full Time
Salary: $52 - 58,000 DOE
Required to Relocate: Yes
Required to Travel: No
Employee May Telecommute: No
Job Seeker Must Live Within: 25 miles
Job Description & Requirements
Astis, the iconic beaded suede mitten and glove company, recently relocated headquarters to the Vail Valley. We are looking for a Customer Service Specialist to join our team. This individual will provide a high level of service and support to our customers along with fulfilling and processing orders. Looking for talent that understands and can adapt to changing responsibilities which come with a company experiencing rapid growth. Multiple paths for advancement/growth within the company for the right candidate.
If you love the outdoors, fashion, and working as a team this is the place for you!
Responsibilities:
· Provide superior service to our dealer and end consumer customers
· Assist in online sales orders and returns
· Accurate order entry and shipment processing
· Resolve customer warranty claims
· Quality control production
· Maintain accurate inventory
· Execute a variety of projects and tasks that may be assigned
· Attend trade-show events on behalf of the Company
Required Skills:
· Proficient computer skills utilizing Microsoft Word and Excel
· Customer service experience
· Ability to multitask and work in a fast-paced environment
· Work independently in a time sensitive environment
· Strong organizational and communication skills
· Eager to learn & take on responsibility
· A passion for success with a positive and friendly attitude
· Lift cartons up to 40 lbs
Additional Helpful Skills:
· Web development
· Graphic design
· Creative design
· Photography and editing
· Apparel design and pattern making
· Sewing
· Retail
· Sales
Benefits:
Customer Service Specialist is a full-time, year round position and will receive Medical Insurance, Generous PTO, Wellness Allowance, Employer Match IRA, and Product Discounts. This is an in-house position located in our Vail Valley office. The salary range is $52,000 - $58,000, DOE.
Application:
Please submit cover letter and resume by email to support@astis.com.
www.astis.com
About Astis
Astis celebrates a time-honored approach to
leather artistry with their iconic beaded suede mittens and gloves. Astis handcrafts each individual pair
and embraces the subtle differences as unique pieces of art. As beautiful as they look, Astis are built to
be worn. Astis was founded on the guiding principle of bringing you the best
and most distinctive mitten for your winter adventures.