Assistant Gear Manager - Retail Lead
Posted by Alpine Ascents International on 09/08/2022
Job Basics
Industry Sector: Outdoor
Job Categories: Management - Team, Operations, Outfitter- Adventure Travel Staff, Retail - Management- Staff
Company Type: Recreation
State: WA
City: Seattle
Country: United States
Required Experience: 1 - 3 years
Job Type: Full Time
Salary:
Required to Relocate:
Required to Travel:
Employee May Telecommute: No
Job Seeker Must Live Within:
Job Description & Requirements
Assistant Gear Manager Position (Retail Lead)
Full time/salaried
Start Date: October 5, 2022
Alpine Ascents is a leader in the mountaineering industry, offering climbers of all levels the opportunity to achieve their personal climbing aspirations. The Alpine Ascents Gear Department aims to deliver high quality logistics and customer service through exceptional diligence and attention to detail. Assistant Gear Managers will work in a key leadership role to ensure smooth operational functions of all Alpine Ascents courses and trips. The responsibilities of the role vary with the season and require a flexible, patient, and go-getter attitude.
Responsibilities:
- Work as a key member of the leadership team throughout the summer climbing season
- Answer phones, emails, and customer inquiries regarding mountaineering equipment and programs
- Conduct gear consults with clients in person or virtual
- Assist with training and management of seasonal gear staff
- Assist in the management of the retail store
o Stocking, merchandising, and counting inventory
o Pick/pack/ship internet retail orders
o Schedule appointments with clients to shop in the store, boot fittings, etc
o Assist customers in the retail store, including use of cash register/POS system
o Assist in product selection
- Assist in the preparation of food and equipment for international climbs and courses
- Thoroughly inspect and clean equipment for safety and functionality (rock racks, ropes, parkas, etc)
- Perform general facility maintenance and cleaning (changing light bulbs, sweeping, cleaning store windows, etc).
- Take part in planning and strategy sessions with leadership team, including process review, systems development, change implementation, and performance analysis of staff and business sectors.
- Additional tasks and projects as assigned by Gear Manager
Position Qualifications:
- Mountaineering/climbing knowledge/experience
- Willing and able to drive a 15-passenger van with trailer –clean driving record required
- Able to work independently with strong attention to detail
- Strong customer service and group management skills
- Professional appearance and demeanor
- Able to lift heavy (50lb) loads
- Proficient computer skills
- WA State Food Handlers Permit (easily obtained prior to employment)
- Willing to work a variable schedule, including weekends, early mornings, evenings, and long days.
Preferred:
- 2+ years outdoor industry work experience – guide services, outdoor retail, ski tech, etc.
- 2+ years experience managing staff – special consideration for experience managing seasonal staff
- 23 years of age or older
- International travel experience
- AIARE/WFR certifications or equivalent
Office Environment:
Hundreds of trips launch each summer climbing season from our small Seattle office. Work is often carried out alongside Alpine Ascents’ world-class guide team, so there’s no shortage of climbing partners around here! Climbing partners aside, access to exclusive industry discounts on gear are available in addition to other outdoor-focused perks. Our work days are often fast-paced, with a wide variety of tasks and priorities to manage.
Position averages 40 hours per week and includes weekends.
About Alpine Ascents International
Our mission and goals are simple: By using
the best climbing talent in the country, we offer the opportunity for climbers
at all levels to achieve their personal aspirations through quality,
challenging, safety oriented, environmentally friendly, ethically sound and fun
courses, climbs and expeditions.
