Bike Tour Operations Manager
Posted by Sockeye Cycle Co. on 11/30/2022
Industry Sector: Bike, Outdoor
Job Categories: Guide (raft,fish,bike hunt,horse etc.), Management, Management - Team, Operations, Outfitter- Adventure Travel Staff
Company Type: TravelandTourism
Country: United States
Required Experience: 1 - 3 years
Contact Name: Sockeye Cycle
Business Phone: (907) 766-2869
Job Type: Full Time
Required to Relocate: No
Required to Travel: Yes
Employee May Telecommute: Yes
Job Seeker Must Live Within: 25 miles
Job Description & Requirements
Haines, AK Tour Operations Manager
The Haines Tour Operations Manager coordinates a range of bike trips throughout Alaska and Yukon. This position includes a variety of work including time spent on the bike, working in the field with tour equipment and logistics, and time in the office on the planning end.
This position oversees day tours with short term visitors to Haines occurring a few days per week through the summer. Additionally, this position coordinates multi-day tour operations, which take place throughout Alaska and Yukon. The Operations Manager works with local hotels, guiding companies, restaurants, etc. to plan for these group tours.
During our operational season of April through September, the position is full-time and based in Haines, Alaska. Between October and April, workload has some flexibility but generally averages 20 hours per week. Off-season work can be based in our Haines office or remote. There is also opportunity to arrange off-season schedule for significant/extended vacation time.
-Planning and logistics for a variety of tours: create tour schedules, make reservations and bookings required to support tour groups, keep organized timelines for departures.
-Communication by phone and email with both tour partners and customers related to scheduling, reservations, marketing, and other general questions.
-Assist with hiring and oversee team of seasonal guides. Coordinate guide schedule to cover tour schedule.
-Guide and drive some tours for tour oversight and as needed.
-Tour equipment maintenance and improvements including vehicles, trailers, camping, cooking, and other tour support gear. Coordination with shop manager for bike maintenance.
-Tour development including scouting, mapping, developing, and promoting new offerings.
Base wage starting at $4000/month full-time, benefits including IRA with company match, healthcare stipend, continuing education opportunities including trainings, certifications, trade shows, etc.
More info and applicationat www.sockeyecycle.com/employment