Aftermarket Account Specialist (Inside Sales)

Posted by CeramicSpeed Sport Americas LLC on 01/17/2023

Job Basics

Industry Sector: Bike

Job Categories: Sales - Inside - Product & Reservations

Company Type: HardGoods/Equipment

State: CO

City: Boulder

Country: United States

Required Experience: 1 - 3 years

Job Type: Full Time

Salary: $45-55,000/year

Required to Relocate: Yes

Required to Travel: Yes

Employee May Telecommute: No

Job Seeker Must Live Within: 50+ miles

Job Description & Requirements

CeramicSpeed is a leading high-end brand in the cycling industry. We have a strong brand and are continuously working to improve and strengthen our presence among cycling enthusiasts all over the world. Due to exceptional growth globally, we are now looking for an Aftermarket Account Specialist to support our dealers, customers, and reps with first in class internal sales and customer service, from our Americans division in the Boulder Co office. A customer first attitude, technical support and sales focus will be a crucial part of this roll.

As an Aftermarket Account Specialist, we expect you to work independently within a team-based, diverse, fast-paced environment. You need to have the ability to build and maintain professional relationships with outside sales reps, wholesale partners and individual customers.

The Americas office is a small team working independently while constantly coordinating and aligning with each other to make sure no synergies are lost.

To be successful in this position, it is important that you enjoy and manage work independently within a collaborative framework. It is important that you pay attention to details and are open-minded and curious to seek out and collaborate to find solutions.

Your responsibilities will include:

• Internal Sales – Responsible for growing sales
• Inside sales and support to the IBD (Independent Bike Dealer)
• Sales order processing, support, and customer service
• Partner with USA outside sales reps to achieve company goals
• Outgoing calls and email to retail partners with specific sales targets in mind.
• Providing customer service & product information to end users, retail and distribution channels
• Partner with USA outside sales reps to achieve company goals
• Provide customer and market feedback to the management team
• Event support and travel

 

Your background

We expect that you have the following experience and/or skills:

• Sales and customer service experience and skills
• Comfortable with bike componentry and standards (bike shop or bike mechanic experience a plus)
• Excellent written and verbal communication skills.
• Able to work efficiently and independently.
• Up to 25% travel including some weekends.
• Intermediate/Advanced Microsoft Excel skills a plus.
• Microsoft Dynamics 365 experience a plus.

 

As a person, you possess some of the behavioral traits below:

• Ability to build and maintain professional relationships.
• Excellent communication, interpersonal, time management & prioritization skills
• Desire to help people, solve problems and investigate change
• Ability to work independently within a team-based, diverse, fast-paced environment
• Winning mentality
• Self-motivated
• Open-minded & curious to seek out & collaborate to find solutions
• Integrity

 

We offer 
An exciting position in a company with a high growing rate and ambitions. You will be working together with competent and passionate colleagues, in an informal organization. The working place is 100% smoke free.   

 

Salary range for the position: $45,000 - $55,000/year. Benefits include medical, dental and vision insurance, 5 weeks PTO plus 10 paid holidays, profit sharing and company contribution to 401(k). We are a rapidly growing company with huge potential for personal development.

Job starts after agreement. Last application day is February 28th, 2023, however interviews are held continuously, thus the position is filled when the right profile is found. Applications, including CV or resume, should be sent via email to job@ceramicspeed.com. If you have any questions regarding the position, you are welcome to contact Shauna Sadow at srs@ceramicspeed.com.

 

About CeramicSpeed 
CeramicSpeed was established in 2004 and is today one of the world's leading manufacturers of ceramic bearing?products and optimised racing chains for the cycling industry. We have more than 15 years of experience in development of bearings, which feature extremely low friction and unmatched lifetime. All our products are handmade in Denmark.?? 

The products are distributed in more than 50 countries, and we are the only bearing manufacturer that sponsors 4 World Tour Teams. CeramicSpeed is supplier to some of the world's largest bicycle manufacturers.? 

The company includes also a branch that manufactures and sells bearings for industrial applications.? 

About CeramicSpeed Sport Americas LLC

CeramicSpeed is a leading high-end brand in the cycling industry. We have a strong brand and are continuously working to improve and strengthen our presence among cycling enthusiasts all over the world.

CeramicSpeed is more than just bearings. We are a company founded on innovation and a relentless desire to change the world of competitive cycling. We’ve grown rapidly over the years, distributing to over 50 countries, with an ever expanding team of unique individuals in offices across Europe, Asia, and America.