Ski & Snowboard Technician
Posted by Gearhouse, Inc. on 09/29/2024
Job Basics
Industry Sector: Snow
Job Categories: Computer - Programmer, Operations, Retail - Bike Mechanic - Ski Technician
Company Type: Events, Gym/Outfitter, HardGoods/Equipment, Recreation, Retail
State: WA
City: Seattle
Country: United States
Required Experience: 1 - 3 years
Contact Name: Tony Comito
Job Type: Full Time
Salary: $28-32/hr
Required to Relocate: Yes
Required to Travel: No
Employee May Telecommute: No
Job Seeker Must Live Within: 10 miles
Job Description & Requirements
Job Title: Ski & Snowboard Technician
Location: Gearhouse, Seattle, WA
Job Type: Part-Time (hourly, 30-40 hrs/week) (customer-facing ~85% of the time)
Reports To: Gearhouse Operations Manager
Compensation Range: $18-23/hr + $10-$12/hr average tip rate
Job Summary
Join Gearhouse, Seattle’s premier adventure hub, where community and sustainability meet outdoor exploration. As a Ski & Board Technician, you will play a crucial role in maintaining and tuning ski and snowboard equipment for our members with opportunities to transition to summer gear (bikes, kayaks, tents, and more) making this a year-round position. You’ll work hands-on with customers, ensuring their gear is perfectly fitted and ready for their next mountain adventure. By providing expert advice and meticulous service, you’ll help foster a welcoming and accessible environment for adventurers of all skill levels while supporting Gearhouse's mission of making outdoor experiences more affordable and eco-friendly.
Key Responsibilities
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Equipment Maintenance: Inspect, hand-tune, and conduct simple repairs on skis, snowboards, and other gear using specialized tools to ensure optimal performance. Does not include base grinds or work requiring specialty machines.
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Binding Adjustments & Installation: Accurately mount, adjust, and test ski bindings based on manufacturer specifications and customer preferences.
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Gearhouse Rentals & Member Support: Assist members with selecting and fitting rental gear, ensuring equipment suits their ability and planned adventure.
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Customer Education: Provide guidance to members on equipment care, performance tuning, and gear recommendations that align with their outdoor goals. Educate members on essentials of winter sports, such as snow reports, parking at local resorts, and where to find road information.
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Community Engagement: Foster relationships with and between Gearhouse members by participating in workshops, events, and social activities that promote outdoor exploration.
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Inventory Management: Track, maintain, and restock inventory of ski and snowboard repair equipment and spare parts, ensuring availability of parts and tools for repairs.
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Safety & Sustainability: Ensure all gear meets safety standards and support Gearhouse's sustainability goals by minimizing waste and extending the life of equipment through proper care.
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Collaborative Work Environment: Work closely with other Gearhouse staff, including adventure guides and event coordinators, to deliver a seamless member experience. Solve problems proactively to ensure members have the gear for their adventures at the time they want to pick up.
Required Skills and Qualifications
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Experience: 1+ seasons of experience as a ski & board technician
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Technical Knowledge: In-depth knowledge of ski and snowboard equipment, specifically ski edge tuning, repair techniques, binding adjustments, and release calibration
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Certifications: Certification in ski binding adjustment from major manufacturers (e.g., Rossignol, Salomon, Marker) is preferred
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Physical Requirements: Ability to lift up to 50 lbs, stand for long periods
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Customer Service Skills: Strong communication skills, with the ability to explain technical concepts clearly and assist customers in a friendly, approachable manner.
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Attention to Detail: A meticulous approach to tuning and repairing gear, ensuring all equipment is safe and functioning at peak performance.
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Computer Skills: Ability to navigate ticketing, gear request, and billing systems.
Preferred Skills
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Passion for outdoor adventures, especially skiing and snowboarding.
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Familiarity with both ski and snowboard equipment (including resort, backcountry / splitboard, and cross-country ski equipment).
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Interest in community engagement.
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Familiarity with equipment rental and inventory tools.
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Previous experience working in a collaborative, team-based environment.
Benefits
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Wage plus front of house tip pool
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Year round, non-seasonal work with a steady and consistent team.
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Free access to Gearhouse All-in membership (including our gear library), and many events and workshops.
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Company subsidized healthcare insurance benefits including dental and vision
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Be part of a community-focused organization that values sustainability and inclusivity.
About Gearhouse
Gearhouse is Seattle's outdoor social club and adventure hub designed to make Seattle and the outdoors more welcoming, accessible, and sustainable. Through community events, gear rentals, outdoor trips, and workshops, Gearhouse brings together adventurers of all levels to experience more of the beauty of the Pacific Northwest. We’re on a mission to make Seattle home for adventurers of all abilities through community-driven? adventure.
How to Apply:
Submit your resume and a cover letter explaining why you’re excited to join the Gearhouse community to tonyc@joingearhouse.com and evan@joingearhouse.com
About Gearhouse, Inc.
Gearhouse is Seattle's outdoor social club and adventure hub designed to make Seattle and the outdoors more welcoming, accessible, and sustainable. Through community events, gear rentals, outdoor trips, and workshops, Gearhouse brings together adventurers of all levels to experience more of the beauty of the Pacific Northwest. We’re on a mission to make Seattle home for adventurers of all abilities through community-driven? adventure.