Job Skills Instructor - Denver
Posted by GoodTurn Cycles on 01/04/2023
Job Basics
Industry Sector: Bike
Job Categories: Outdoor Education, Retail - Bike Mechanic - Ski Technician, Retail - Sales
Company Type: Accessories, Apparel/SoftGoods, Events, Intern, Recreation, Retailer, Retail
State: CO
City: Denver
Country: United States
Required Experience: 1 - 3 years
Job Type: Full Time
Salary: $46,000-$50,000
Required to Relocate: Yes
Required to Travel: No
Employee May Telecommute: No
Job Seeker Must Live Within: 25 miles
Job Description & Requirements
Job Skills Instructor - Denver
GoodTurn Cycles is a nonprofit organization that provides job skills training to young adults that have not found success in traditional education or employment systems by providing job skills training and mentorship that unveils participants' self worth. Our paid job training program is held in our two retail electric bicycle shops. Our retail venture funds the job training program so that we are not as dependent on the charitable contributions of our supporters.
The Job Skills Instructor will assist in the operation of our job training program in our full service electric bike shop. This individual will be primarily responsible for providing 1 on 1 or 1 on 2 job skills training to interns in our job training program. Interns are individuals who “haven’t found success in traditional education or employment systems.” This can look a variety of ways but typically includes young adults who are neurodivergent or have histories of trauma. Aside from providing hands-on training, Job Skills Instructors will maintain relationships with partner organizations, recruit new interns, onboard and train new interns, and engage with graduated interns. The Job Skills Instructor is delegated job training duties from the Job Skills Program Coordinator. This role also includes basic functions of working in a retail bicycle environment when they are not engaged with interns.
Duties and Responsibilities:
Lead instructor for interns
Job training program curriculum update / creation
Interview potential interns for training program
Provide intern feedback to job organizations (SWAP, etc)
Bill partner organizations as appropriate
Maintain organized Intern documentation (applications, review, etc.)
Create schedule for interns & mentors
Create weekly/bi monthly internship update email
Work with / train interns
Develop and enrich Job training program
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Provide customer service over the phone
Maintain cleanliness / order of shop floor
Maintain high sales ability
Check work email at beginning / end of shift
Provide team with week-end email summarizing open items
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Assist in performing repairs on customer bikes
Assist in maintaining rental fleet
Assist in building new bikes for retail
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Assist in developing, monitoring & maintaining quality control systems for rentals
Assist in generating blog posts for GTC website
Staff local events as applicable
Education/Experience:
Bachelor’s Degree
Experience working with youth
Experience in bicycle mechanics a PLUS
Project management experience a PLUS
Skills and Traits:
High mechanical aptitude
Ability to effectively communicate bike problems to customer
Enthusiasm, high energy level, confidence, resourcefulness
Strong verbal communication skills
Strong leadership and team working skills
Strong record keeping skills
Ability to diffuse & resolve conflict when it arises
Ability to work in a dynamic, multi-functional, multi-cultural environment
Physical Demands:
Able to sit or stand and walk throughout the scheduled work shift
Must be able to ride a bike
Must be able to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Able to lift and/or move up to 70 lbs
Typical Working Days / Hours:
8 hrs/day
5 days/wk
Primarily Tues-Sat
Job Benefits:
30min/day of Personal Care Time
Company Health Care (incl Dental & Vision)
Employee matched IRA (after 2 years)
10 days of Paid Time Off (first year)
7 days of Floating Holidays
6 days of Personal Time Off (mental health days, bereavement, sickness, etc)
Paid Holiday Closure (12/24 - 1/1)
About GoodTurn Cycles
GoodTurn Cycles is a nonprofit social enterprise dedicated helping people achieve better health and providing job training to young people. Our shop specializes in sales, rentals and tours of electric bicycles (e-bikes), and repairs for all bikes.
GoodTurn Cycles is home to a job training program for young people with barriers to employment. Our paid internship program takes our interns through a bicycle mechanics, customer service and mentorship curriculum in which we develop transferrable basic employability skills. Although we have dedicated staff to perform the training, all employees have the opportunity to have a positive impact on our interns through mentor engagement and supplementary training.
