Sales Technical Representative _ East Coast
Posted by Far Bank Enterprises on 01/25/2024
Job Basics
Industry Sector: Fishing, Outdoor
Job Categories: Customer Service, Events, Retail - Sales, Sales - Company Rep & Support, Tech Rep
Company Type: Apparel/SoftGoods, HardGoods/Equipment
State: NC, SC, VA
City:
Country: United States
Required Experience: 1 - 3 years
Job Type: Full Time
Salary: $65,000 to $75,000
Required to Relocate:
Required to Travel: Yes
Employee May Telecommute: Yes
Job Seeker Must Live Within:
Job Description & Requirements
Sales Technical – East Coast
Who We Are:
We are Far Bank Enterprises, a family of industry leading brands in the fly-fishing industry (Sage, Redington, RIO and Fly Water Travel). For forty years we have created premium products and experiences for the angler and outdoors professional who expects the best. We love what we do, we work hard, play hard, and we are growing!
Who We Are Looking For:
You have a strong passion for the outdoors and are an avid fly angler, looking for that unique opportunity that combines your passion with a new professional growth opportunity. You see this role and are pumped up on that idea of stepping into a supporting role that has you working directly with our sales team and supporting our retailers and customers alike. Your friends would describe you as a people person: highly empathetic, caring, outdoorsy, and driven. Your personal reward is knowing you have given your all on projects, and that people leave having had the best Far Bank experience to share with others.
This role will be a direct Far Bank employee.
Responsibilities:
· Product Expertise and Technical Support. Develop and maintain in-depth knowledge of our brands, including materials, construction, and functionality. Utilize this knowledge to provide excellent technical support to customers via phone, email, and in-person interactions, assisting with inquiries related to product usage, troubleshooting, and maintenance.
· Collaborating with the sales teams, you will be a key component in conducting product demonstrations and workshops at fly shops, events, and trade shows to educate dealers and consumers on the features, benefits, and best practices for using our products..
· Inventory and Documentation management. Collaborate with sales and inventory teams to monitor stock levels and product availability to dealers. This will also involve maintaining accurate records of customer interactions, technical issues, and resolutions in our CRM system.
· Event Conceptualization and Planning: Develop innovative and compelling dealer event concepts aligned with organizational goals. Create comprehensive event plans including timelines and logistics. Coordinate with internal teams to ensure seamless execution.
· Tradeshow Management: Identify relevant tradeshows and exhibitions to showcase our products/services. Manage all aspects of tradeshow participation, including logistics, and staffing. Ensure the tradeshow presence aligns with brand messaging and objectives.
· Bachelor’s Degree preferred
· Minimum 3 years of sale experience – fly fishing industry preferred.
· Must have a strong background and contacts in the fly fish and greater outdoor community
· Extensive knowledge and proficiency in fly fishing techniques, gear, and equipment
· Must possess advanced skill in fly angling
· Technical aptitude to troubleshoot and resolve customer queries.
· Detail oriented with the ability to see patterns/trends and articulate solutions
· Willingness to travel for on-site support, events, and demonstrations.
· Team oriented with a positive attitude and willingness to work hard
· Fully proficient with Microsoft Office (Excel, Word, PowerPoint and Outlook)
· Highly motivated, flexible, self-directed, and outgoing personality. Adaptable to the situation and the individual customer needs is key.
· Proven skills in planning, time management, prioritization, problem solving, decision making,– and acute attention to detail.
· Communication - both written and verbal – is a must. Needed are excellent negotiation skills, as well as the ability to speak and present to large groups.
· Must be willing and able to both drive and travel by airline to meet with shops and customers.
· Location is flexible. However, the final candidate must live within the designated territory within 2 hours of an airport. * North or South Carolina preferred.
Compensation:
· Salary range between $65k to $75k, dependent on experience.
· Competitive salary, full benefit package (Medical, Vision, Dental, 401(k), PTO) and very cool product discounts.
How to Apply?
· Submit resumes via our portal at www.farbank.com/careers
About Far Bank Enterprises
Far Bank is the world’s authority in fly fishing, comprised of the greatest brands in the industry – Sage, Redington, RIO Products, and Fly Water Travel. Founded in 1980, Sage’s core mission is “perfecting performance” through our Made in the USA fly rods and high-end fly reels. Redington, acquired by Sage in 2003, is the go-to provider of accessible fly-fishing rods, reels, waders, wading boots, and apparel for the value conscious angler. RIO Products joined the family in 2005 and is recognized as the world's leading producer of the highest performance fly lines, leader, tippet, and flies for the specialty fly fishing market. In 2018, Fly Water Travel (FWT) joined the Far Bank family, complementing our industry-leading products with world-class on-the-water experiences. At Far Bank, our core purpose is to inspire the fly angler through outstanding products and extraordinary experiences. Far Bank Enterprises is a wholly owned subsidiary of the Joshua Green Corporation.
We’re a “work hard/play hard” culture that encourages intra- and inter-department collaboration and camaraderie—whether it’s in the office or on the water. Beyond our internal teamwork, we’re an intimate part of the fly fishing and greater outdoor community, providing our employees unique opportunities to enjoy outdoor gear and experiences.
