Zipline Program Manager
Posted by Leavenworth Ziplines on 02/27/2024
Job Basics
Industry Sector: Outdoor
Job Categories: Management - Team
Company Type: TravelandTourism
State: WA
City: Leavenworth, WA
Country: United States
Required Experience: 1 - 3 years
Contact Name: Jaimi Krenz
Business Phone: 509.763.2713
Job Type: Seasonal Full Time
Salary: $5,700/month
Required to Relocate: Yes
Required to Travel: No
Employee May Telecommute: No
Job Seeker Must Live Within: 25 miles
Job Description & Requirements
Responsibilities:
- Oversee all zipline operations including staff management, customer service, safety protocols, and maintenance.
- Ensure the safety of all participants by adhering to strict safety guidelines and procedures.
- Manage and schedule a team of zipline guides, providing supervision and support. Plan and facilitate monthly guide skills checks.
- Manage and optimize tour schedule and software.
- Monitor equipment maintenance and work with vendors to ensure proper functioning of ziplines.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Develop and implement strategies to enhance the overall ziplining experience for customers.
Qualifications:
- Previous experience in ziplining or adventure tourism industry preferred.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and manage multiple tasks effectively.
- ACCT Certification in zipline operations or willingness to obtain certification.
- First aid and CPR certification is required.
- Seasonal position April – October. This position requires additional hours beyond the standard workweek to prepare for the season.
How to Apply: Please submit your resume and cover letter using the link on this page.
About Leavenworth Ziplines
Leavenworth Ziplines equips guides to provide an exhilarating experience and unforgettable adventure amidst the beauty of the Cascade Mountains.
