Territory Manager, Northeast

Posted by Ruffwear on 11/01/2024

Job Basics

Industry Sector: Outdoor

Job Categories: Sales - Company Rep & Support

Company Type: Apparel/SoftGoods

State: CT, DE, ME, MD, MA, NH, NJ, NY, PA, RI, VT, VA, DC

City:

Country: United States

Required Experience: 5 - 7 years

Job Type: Full Time

Salary: $85,000 annually

Required to Relocate: No

Required to Travel: Yes

Employee May Telecommute: Yes

Job Seeker Must Live Within: Telecommute

Job Description & Requirements

Job Type: Full-Time, Salaried

Reports to: Manager, U.S. Territory Sales

Classification: Exempt
Territory: CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT

Location: Remote (candidate must live in a State within the assigned territory on Day 1. Preferred States  of residence: CT, MA, MD, NJ, NY, PA, VA)

Job Level: S2 - Specialist II

 

Summary/Objective 

This position is responsible for driving sustained revenue growth by building partnerships with select key retailers in the United States. Success in this role requires a consumer and retailer-centric approach to building and maintaining relationships with accounts. This position reports to the U.S. Territory Sales Manager and will strive to consistently exceed customers’ expectations by understanding their challenges and by solving problems for their target consumer. 

 

Position Requirements 

• Prospect new business by identifying opportunities to open new accounts at a rate that increases net account distribution in the territory and aligns with Ruffwear’s sales strategy and growth targets.
• Focus on creating intentional, deep and meaningful partnerships with retailers.
• Manage assigned accounts through constant contact and analysis of inventory flow and assortment add/swap opportunities.
• Meet or exceed annual targeted financial goals for the assigned territory.
• Plan the use of Ruffwear’s “Landmark Retailer” funds through the development and implementation of account-specific marketing and sales programs which support brand and customer experience. 
• Utilize authorized preseason and category offers with proper discretion to achieve business goals.
• Coordinate and execute local trade-supportive marketing opportunities.
• Support the brand by planning and executing in-person and virtual employee clinics.
• Demonstrate continuous improvement in selling and business planning skills; including set planning, forecasting, retail marketing, POP usage, understanding of retail financials, and market trend analysis.
• Maximize brand presence and presentation on all accounts with online retail platforms. 
• Participate in regional and national trade shows and events, as needed.

 

Required Education and Experience

• 5+ years of sales experience, preferably in field sales or account management for a consumer brand.
• Demonstrated experience in retail assortment planning and/or merchandising.
• Proficiency in data analysis, budget management, and purchase forecasting.
• Self-motivated, possessing excellent time management and organizational skills.
• Strong communication and interpersonal skills, and ability to build relationships at all organizational levels.
• Excellent problem solving and negotiation skills.
• Proficiency in Google Suite and Project Management software (Asana, Basecamp, Teamwork). 
• Experience working with ERP or CRM systems (NetSuite preferred).   
• Passion for the outdoors, dogs and first-hand understanding of the bond between canines and humans.

 

Preferred Education and Experience

• Bachelor’s Degree in Business Administration, Marketing, or related field.
• Experience in the outdoor and/or consumer products industry.

 

Expectations within the First Year:

• At least 10% increase in dealer-based accounts (YoY)
• At least 10% increase in assortment penetration with existing accounts (YoY)
• Well-established, positive relationships with your top 25 accounts as a result of at least 2 in-person visits spaced throughout the year 

 

Supervisory Responsibility

None

 

Work Environment

While performing the duties of this job, the employee regularly works in an office setting (Ruffwear office or home office as necessary). This position frequently sets up and tears down visual displays and trade show booths, which requires the ability to lift up to 50 pounds (with or without assistance).

 

Travel

Regular travel up to 40% within the assigned territory is required, in addition to occasional domestic travel  for sales events, trade shows, and Sales Meetings.

 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee to do this job.  Duties, responsibilities, and activities may change at any time with or without notice. 

 

How Ruffwear Supports You

We believe that our employees and their achievements drive our success and that rewards must be mutual. We always keep employee experience in mind as we work to create a quality work-life balance for everyone in the Pack.

*Annual Base Salary: $85,000

 

Our Current Benefits

• Medical, dental and vision coverage for employees and their dependents. 
• Company-paid employee assistance plan, life insurance, AD&D, and long-term disability.
• 4 weeks of PTO to start – 5 weeks after 5 years, and 6 weeks after 10 years.
• 12 weeks of paid parental, family and medical leave.
• SIMPLE IRA retirement plan with 3% employer match.
• 50% off Ruffwear products and additional outdoor gear discounts.
• Company performance bonus eligibility each quarter.
• Up to $500/year reimbursement for Wellness expenses. 
• 16 hours of paid Volunteer Time each year.
• Month of Unleashed Discovery (sabbatical leave) every 5 years.
• 2 Field Days per year to test product samples with dogs in action.
• Annual company-wide outings and regular virtual/in-person events.
  
  

*CompensationIn the spirit of pay transparency, we're excited to share the expected base salary for this role is currently $85,000 (exclusive of fringe benefits & potential bonuses). If you are hired at Ruffwear, your final base salary will be determined based on factors such as workplace location, job-related skills and competencies, experience, as well as education and training. In addition to those factors, Ruffwear also considers internal equity of current Pack members as part of any final offer.

Total cash compensation is contingent on targeted company performance achievement and individual attainment of performance goals. Therefore, target total cash is not guaranteed and may vary annually.

Applications for this role are expected to be accepted through November 6, 2024. 

 

Equal Opportunity Employer:

As a mission-driven brand, Ruffwear is deeply committed to putting people first and creating a space where we can be our authentic self. We welcome, embrace, and celebrate all people regardless of gender, age, race, disability, nationality, ethnicity, faith, or sexual orientation.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Not sure you check every box? Studies show that some people, especially women and people of color, might not apply unless they meet every single requirement. At Ruffwear, we’re all about building a diverse, inclusive, and authentic team. So, if this role gets you excited but your background doesn’t quite line up with every qualification, go ahead and apply anyway! You might just be the perfect fit for this or other positions with us.

 

Business Unusual 

At Ruffwear, we believe success goes beyond making great gear.  Started as a one-person endeavor in 1994, Ruffwear has gained the support of dogs and humans around the world and has twice been named to Outside Magazine's “100 Best Places to Work.”  Known for innovative products that help people and dogs of all abilities enjoy outdoor spaces together, our “pack” values diverse thinking and voices from different backgrounds.  We appreciate a willingness to take intentional risks that promote creativity, strengthen customer relationships, and reduce our impact on the planet.  Our privately held company reinvests profits back into our business to keep it sustainable and nimble, and we partner with organizations like The Conservation Alliance to help protect the lands and waterways where canines and humans connect and thrive.  Based in Bend, Oregon, we test our products and explore with our own dogs among our nearby forests, rivers, and mountains.  Our headquarters recently underwent an innovative renovation to provide a workspace that enhances the well-being and creativity of our pack.  Our warm and collaborative atmosphere fosters the sharing of ideas through respectful and stimulating dialogue and helps us implement new initiatives with gusto.

 

About Ruffwear

At Ruffwear, we believe success goes beyond making great gear. Started as a one-person endeavor in 1994, Ruffwear has gained the support of dogs and humans around the world and is one of Outside Magazine's 100 Best Places to Work. Known for innovative products that help people and dogs of all abilities enjoy outdoor spaces together, our “pack” values diverse thinking and voices from different backgrounds. We appreciate a willingness to take intentional risks that promote creativity, strengthen customer relationships, and reduce our impact on the planet. Our privately held company reinvests profits back into our business to keep it sustainable and nimble, and we partner with organizations like The Conservation Alliance to help protect the lands and waterways where canines and humans connect and thrive. Based in Bend, Oregon, we test our products and explore with our own dogs among our nearby forests, rivers, and mountains.