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LIfegear+Design
Job Title: Customer Service/Sales Specialist
Industry Sector: Outdoor
Job Categories: Customer Service
Sales - Inside

 Contact Information
 
Company Name: LIfegear Design
  Address: 1080 Nimitz Ave., Suite 200
Vallejo, CA 94592
United States
  Company Phone: 7075583990
Web Site: http://lifegeardesign.com

Job Description
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The Position: Customer Service/Sales Specialist

Customer Service Agent– Job Description

 

 

The Position:  Customer Service/Sales Specialist

 

Who We Are:

 

Our LiteGear® brand is a unique and innovative system of travel bags, accessories and tools that work in concert, enabling travelers to pack for long trips in a Carry On bag.  We sell our collection to hundreds of specialty retailers across the US including AAA travel stores, Magellan’s, TravelSmith and Kittery Trading Post. The company, LifeGear Design, Inc., also provides design and sourcing services to brands such as Cool Bags and The Territory Ahead.  We are socially mindful, uniquely diverse and minimize our footprint on the earth by making many of our bags from recycled plastic bottles.  Our workspace is a large modern industrial office located on Mare Island in the North Bay at the ferry building which services San Francisco.

 

The Job:

 

You will work with all members of our inside team, independent sales reps and our retailers.   Part of your day will be structured and part will be trail blazing new opportunities.  Tasks will include:

 

·         Order processing; pick/pack orders

·         Inventory uploads

·         Process returns

·         Customer account management

·         Answer emails from our website

·         Monitor our on-line store

·         Input on trade shows

·         Travel to trade shows

·         Input on product development

·         General office support

·         Assist with increasing sales and distribution

·         Assist with private label customers

·         Assist with social media

 

Skills Needed:

 

·         At least one year customer service experience in consumer products

·         Excellent verbal and written communication

·         High school graduate with some college experience

·         Must be able to lift 25 lbs.

·         Excellent computer skills – Excel, Word and Internet research. Sage/Mas 90 highly desirable but not mandatory; we use this program for our internal closed-loop operating system for accounting, order entry and inventory control. 

·         Flexibility and open mindedness

·         Highly Organized

·         Sense of humor

·         Likes to work with people

 

Compensation:

 

·         Competitive salary depending on experience

·         Accrued PTO

·         7 paid holidays

·         Medical; after probationary period



Job Location: Vallejo, CA
Country: United States
Position Type: Full Time
Employee May Telecommute: No
Job seekers must live within: 25 miles
Required to Relocate: No
Willing to Travel: Yes
Required Experience Required: 1-3 years

E-mail: cabrini@lifegeardesign.com

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